WooCommerce Item Concerns plugin enables you to show FAQs on solution pages to let the customers come across answers to their widespread queries specifically on the very same solution web page. Your prospects can also use a sensible “ask a query” kind to ask send new queries. The shop admin can evaluation the new queries and allow them on front finish with a complete answer.
With the WooCommerce FAQs plugin, you can reduce consumer assistance tasks by giving answers to the widespread queries correct on a solution pages. This facilitates the customers to promptly evaluation the solution relevant FAQs and resolve their queries, or proceed to ask a query if their issues are not clear.
WooComemrce Item Concerns Settings:
Customers normally have a query to ask just before they finalize putting an order. Place forth their widespread queries on the landing web page to aid them very easily make the buy selection.
Answer working with WYSIWYG Editor
The WYSIWYG editor assists shop admins to format the FAQs and add media to brilliantly answer a certain difficulty.
View, Edit, Delete Item Concerns
All the Concerns that you add to the landing pages can be managed from a central admin panel. You can view, edit, or delete them one particular by one particular or in a bulk action anytime you need to have.
Allow ‘Ask a Query’
Add an ‘Ask a Query’ kind by enabling it from the backend. It makes it possible for the customers to promptly inquire about solution options, discount provides, or something else that is not covered in the FAQs.
Ask a Query Kind
Place a very simple Ask a query kind that makes it possible for customers to quickly connect with you for solution relevant queries. It removes the hesitation to reaching out to shop admin.
Customers are provided the option to retain their queries private or make them public even though asking from the merchant. This provides them the cause to trust a web-site.
Configure Query Approval
The queries asked by customers go pending by default. You can make a decision either to approve and publish them correct away or retain them pending till you evaluation them.
Allow or disable likes and dislikes solution to let the customers show the usefulness of answers according to their queries.
Setup Google Recaptcha
Allow Google Recaptcha by configuring the reCaptcha secret and web site keys to protect against spam by means of the ask-a-query kind.
Setting For E-mail Notifications
Notify the customers by means of e mail when their query is answered. This prompts the customers to study the answer and have the prospective to make the user revisit the solution web page and location an order.
Allow/disable e mail notification
Allow or disable the sending of e mail notification to the customers upon answering their queries. By default, it is enabled.
Configure sender e mail
Add an official e mail address of your organization in the sender field to make the communication actual and genuine.
Customize e mail topic
Customize the e mail topic in a way that appears specialist so that customers are encouraged to open your e mail.
Compose a regular e mail
Create the physique content material of the e mail as soon as and it will be reached to each user to whom you answer a query.
Settings for WooCommerce Item FAQs Block
Make use of various options to customize the FAQs’ block. It consists of personalizing the title and configuring the quantity of queries to be displayed.
Personalize Item Concerns’ title to make it a lot easier for the user to fully grasp the goal of this more block on a solution web page.
Show chosen quantity of queries
Choose the quantity of queries you need to have to show on solution pages. By default, 10 queries are stated to show.
Show Concerns in My Account
Enter the quantity of queries you want to show in My Account section of the customers. The customers get to know the queries they have asked along with statuses.
Show Answers in My Account
You can also pick the quantity of answers to show in the customers’ account. It provides a speedy view of the answers the user has received from the admin.
Sort solution queries
Customers can sort solution queries alphabetically, by date, or most not too long ago published. The sort solutions are
- Most current
- Query title: A to Z
- Query title: Z to A
- Date: Low to Higher
- Date: Higher to Low
Added Characteristics of WooCommerce Items Concerns Plugin
- Approve or disapprove comments on the FAQs
- Item Concerns Pagination
- Ajax powered sort solution
- Responsive layout and design and style